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Security & Trust at Knowi
Security isn’t a feature at Knowi, it's the foundation. From day one, we built our platform to respect the sensitivity, diversity, and complexity of your data environments. Whether your data lives in SQL, NoSQL, APIs, or documents, your trust is earned through transparent practices, strong governance, and industry-standard protection at every layer.
Built for Data Security from the Ground Up
Knowi’s architecture is designed to keep data in your environment, not ours.Knowi connects to your sources using native integrations and data virtualization, without copying or moving data into proprietary databases.
When you run analytics, Knowi generates a secure query, retrieves only the result, and stores it in a configurable, temporary cache layer. This ensures:
- Minimal data movement
- Strong alignment with your existing security model
- No long-term storage of sensitive data
Analyze Your Data Securely Where It Lives
Your data should stay exactly where it was meant to be.Queries run directly against your systems, never exported to files, desktops, or unmanaged databases.
A fully configurable virtualization/cache layer gives you the full power of your database’s compute and security policies.
Sensitive data never leaves your controlled environment unless you choose to.
This approach maintains data integrity, reduces risk, and supports enterprise governance at scale.
Industry-Standard Encryption & Secure Connections
Knowi adheres to modern security standards from connection to storage:AES-256 encryption for all credentials and cached query results at rest.
TLS 1.2+ encryption for all traffic between your browser and the Knowi Cloud
Optional enhanced controls:
- IP whitelisting
- SSL/SSH tunneling
- Private deployments (cloud or on-prem)
Authentication, Access Control & Governance
Knowi supports enterprise-grade identity and governance:Authentication
- Two-factor authentication (2FA)
- LDAP integration
- SSO via SAML and OpenID Connect
- Role-based access control (RBAC)
- Row-level security
- Multi-tenancy isolation
- User activity auditing
- Query history & rollback capabilities
Knowi Platform Compliance
Knowi maintains a comprehensive set of IT controls which are regularly audited by independent firms to ensure the company meets its compliance goals. Knowi has worked with a certified public accounting firm to perform an in-depth audit of the control objectives and activities for the Knowi Platform. The control procedures for the Knowi Platform have been verified in a SOC 2 Type II report prepared in accordance with the attestation standards established by the American Institute of Certified Public Accountants (AICPA) and in accordance with the International Standard on Assurance Engagements (ISAE).
Requesting A Report
Knowi’s SOC 2 report is made available upon request. If interested, please contact us at support@knowi.com
Vulnerability Reporting
Our security team cares deeply about the security of our products and the data that you entrust to us. We thoroughly investigate all reports of vulnerabilities. Once a vulnerability is fully investigated and its content addressed.
How to Report a Vulnerability
To ensure we can evaluate and respond to your vulnerability report as quickly as possible, please ensure it includes the following information:
- Impacted product, with version, build, and OS information if relevant
- Type of vulnerability
- Steps to reproduce
- Evidence supporting the report, e.g. screenshots, etc
Get in touch with us after compiling the above information at support@knowi.com.
Report Evaluation Process
After reporting a vulnerability, you will receive a response from one of our engineers within one business day. All vulnerability reports will remain confidential within Knowi and will only shared internally with those who need to know in order to reproduce and fix the issue.
We ask for your patience while we investigate the report and will keep you updated as frequently as there are updates to share. After the report has been evaluated and a fix has been developed. For the security of our customers and their information, we ask that you not release information about the vulnerability until we’ve had an opportunity to address the issue.
Testing Guidelines
Vulerability scans and bug hunting should be done on our staging environment: https://staging.knowi.com:9443/.
Notifications
All security-related notifications will be announced to our customers via our product updates email release after the vulnerability has been patched/corrected.
Quetsions
For any questions on the policy or for further help, please write to us at support@knowi.com.
Note: Knowi reserves the right to update the policy at any time.
Unify. Analyze. Act.
Experience AI Data Analytics across any data source with Knowi